Julian Wood is committed to maintaining a level of quality and reliability of supply that meets or exceeds the expectations of every customer.
We maintain a focus on customer satisfaction by consistently “doing what the customer asks and doing it well”. We follow this up with continually asking, “how can we improve on what we just did?”.

To achieve this, we have established and documented our management system. The goals of this management system include:

  • Enhancing our ability to consistently provide products and services that meet customer requirements
  • Managing risks and opportunities associated with services we provide
  • Complying with all relevant statutory and regulatory obligations
  • Implementing this quality policy to ensure that our management system is established to, and continues to meet, the requirements of ISO 9001:2015.

The management team is committed to:

  • Placing our customers first in all our endeavours
  • Maintaining good relationships with our customers and our suppliers
  • Maintaining and continually improving the effectiveness of our management system